Coast Spas | Customer Service Reviews


We want to hear from you! Please take a moment to read through some of the reviews other Coast Spas Customers have posted about their experiences with Coast Spas Customer Service. We appreciated all your feedback (even if its negative!) as it helps us to improve on our policies and training so that we can truly reflect the wants and needs of the most important part of our business…our customer.

Please take a moment to post your review below. Thank You!

2 comments for “Coast Spas | Customer Service Reviews

  1. Carolyn
    June 14, 2013 at 12:58 pm

    My husband and I wanted to let you know just how happy we are with our new spa.
    We have been using it and enjoying it just about every day, sometimes twice a day! As you know, Tom has been having some back problems along with general “aches and pains” and the spa does wonders. His usage of Celebrex has become almost non-existent. As for myself, water therapy is just what the doctor ordered.
    Before purchasing the spa we has heard horror stories from friends and neighbors about what it would do to our electric bill, when I mentioned this to you, you assured me that it would not make the bill “sky high” but would only increase an average of $20-$30 depending on the usage etc. You were exactly right!! Our bill has gone up $22 month and that is not too hard on the wallet. We would also like to mention how wonderful your entire staff treated us. Everyone was helpful, courteous and professional. This was a big purchase for us and we had no qualms about it after talking to you and Andrea. Even after the purchase you are always there to answer our questions and to help us solve our minor problems. We have been recommending “The Place” to everyone and we will continue to do so.
    Thank-you again for everything.

  2. Andy
    September 19, 2013 at 6:19 pm

    I just wanted to say that our spa is operating flawlessly, beautiful water and we are very happy. While we have a few small issues along the way, your entire organization was very understanding, supportive and helpful in all my concerns and issues. Everyone in your company was easy to deal with and resolved issues effectively.
    If memory serves me correctly, aside from you two, I had the pleasure of dealing with Shelley, Scott, Natasha (?), Kyle, Peter, your reception or office staff and your delivery crew. Everyone gets thumbs up from me.
    I wouldn’t hesitate to recommend you to anyone that is looking for a spa. Thanks.

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